O2 Offers Technical Solutions for its Customers
Mobile broadband customers of O2 can now work without bothering about finding the right technical support for their systems. This responsibility will be shouldered by O2 itself, with its ‘O2 Tech Support’ service that has been launched recently.
Many people confront technical issues that are not directly related to their broadband service. People who are not computer experts seek professional help when it comes to sending emails, formatting hard drives, clearing malicious software from the system or installing new software. O2 will provide expert technical support and solutions to a variety of issues that give users a hard time. If on the other hand your problem is broadband service related, a good port of call would be a dedicated broadband website - free advice and information on various ISP’s along with free laptop deals, can certainly save you a bundle.
Customers can either pay £7.34 per month for minimum three months to avail this service, or can choose to pay as per their use of the service for upwards of £14.69 per query, with a ‘No Fix - No Fee’ policy.
Jonathan Earle, head of Pay Monthly at O2 commented that customers find a one-stop shop experience more convenient. They look for one outlet on which they can rely for all their requirements, from placing orders to registering complaints. O2 Tech Support will provide just that, so that customers don’t have to worry about malfunctioning systems any more.
It is to be noted that O2
